We have local warehouses in the United States, the United Kingdom, and the European Union. Products will be delivered to you from these local warehouses, so there's no need to worry.

We offer a 30-day return or exchange policy for all ORNARTO products. Please reach out to our customer support team at support@ornarto.com for instructions.

ORNARTO provides a one-year warranty on all our products, covering defects in materials or workmanship. If your product is damaged or defective, contact customer support for assistance with a replacement or refund.

Orders typically ship within 1-2 business days. Delivery times vary by location, normally 3-5 workdays.

Once your order has shipped, you will receive a tracking number via email. Use this number on the carrier’s website to track your package.

Orders can be modified or canceled within 24 hours of purchase. If you need to make changes, please contact us immediately at support@ornarto.com, and we’ll do our best to assist you.

Yes, ORNARTO offers free standard shipping on all orders over a certain amount. Check our shipping page for eligible countries and details.

Some are compatible while others are not. Please refer to the product title and description for specific details.

Some of our phone cases include built-in screen protection. However, for full protection, we recommend purchasing a separate screen protector, which you can find on our website.

To keep your ORNARTO accessories in great condition, clean them with a soft cloth. Avoid harsh chemicals or abrasive materials, particularly for silicone cases. Refer to the care instructions provided with each product for more detailed information.